Improving Access By Telephone – Please check Covid vaccination eligibility online

Posted by: debraspencer2 - Posted on:

Our phone lines are extremely busy because people are calling us to ask about Covid vaccinations.We are getting queries as follows:

❌ Which vaccine are you giving, I want X vaccine not Y vaccine?

❌ Which priority group am I in?

❌ When will you get to me?

❌ I know I am not in these first priority groups but I am worried so please can I have the vaccination now?

*** PLEASE DO NOT CALL US WITH THE QUERIES ***

These phone calls are stopping patients with important health issues from getting through.

We cannot choose which vaccine is available. There is no private option in Britain for this. The vaccines are bought, distributed and deployed by the state-funded National Health Service, which serves all, rich and poor, free at the point of service — with no one allowed to jump the queue or pick and choose

❌ You cannot book a vaccination with your GP Practice without us contacting you first by phone or text.

✅ You may be able to book a vaccination at a mass vaccination centre if you are in Groups 1-6 via 119 but only if the system has uploaded the data – they are working through each age category from the oldest first.

❌ Please do not ask for a GP appointment to discuss your eligibility.

✅ Please use the information in the picture below to understand which group you are in

✅ If you are still unclear you can use detailed information in this link https://assets.publishing.service.gov.uk/…/Greenbook…

✅ Call 119 to book or wait for us to call you.

💖 PLEASE HELP US TO HELP YOU BY NOT CLOGGING UP THE PHONE LINES UNNECESSARILY 💖