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Birchwood Medical Practice

Phone:0117 330 4223
Phone:0117 330 4225
Fax:0117 330 4301




MINDFULNESS - GET ON YOUR BIKE! ( posted on Mar 19, 2018 )


Did you know....?

The wonderful people of Lifecycle UK have developed a "Bike Minded" project that brings the benefits of cycling to anyone in Bristol experiencing wellbeing issues.


Who is it for?

Anyone experiencing stress, anxiety, depression - or any other condition that affects your wellbeing. You are welcome to self-refer or be referred by an agency or your GP.

For more info, please click the link below.




DIABETES AND YOU - A HEALTHIER YOU ( posted on Mar 8, 2018 )

Come and join other patients with diabetes to learn about the most effective ways of managing it in your local health centre for a healthier YOU.

*** EARLY CLOSURE TODAY DUE TO SNOW *** ( posted on Mar 2, 2018 )


The snow continues to cause chaos!

We are operating an urgent and necessary service only, today.

** If you are not urgently requiring to see a GP today

please do not call the practice **


We have limited staff availability to answer the phone and need to focus on patients with potential urgent needs who will be assessed when they call.

Please consider using NHS Choices to help you determine whether you need to see a GP urgently



We have made a request to close from 5pm today to ensure those staff who have attended can get home safely and that we do not put patients at risk by asking them to attend in such treacherous conditions. We apologise for any inconvenience caused.


When you call you will be directed to NHS 111 for assistance


We look forward to the snow clearing and

resuming our optimum service for you.



What is happening?

The landlord of Brooklea Health Centre, NHS Property Services, has commenced a schedule of capital works to repair the roof of Brooklea and decorate most of the internal spaces.


Why is this happening?

The leaks in the roof have been substantial and if you have visited us recently you will have seen water collection points in the main reception area. The water damage has been quite extensive so redecoration is required.


During this process we expect the sinks, walls and floors in the clinical rooms to be updated.


What does this mean for you?

There is no gain without a little pain, unfortunately.


There is no spare space in the building to store furniture that will be removed from rooms whilst they are being updated. Also, the workers will need somewhere to rest. With these issues in mind, space has been allocated from the rear car park for containers to provide this required space.


This means there our car parking capacity will be reduced by between 2 and 4 car parking spaces during the period of refurbishment and repairs.


Also, there will be noise disruption during this period, although the workmen will do their best to minimise the impact.


We expect the period of refurbishment and repair to be completed by the end of May 2018.


What do we need you to do to help us?

Please do bear with us during this period as at the end of the disruption the space we all share will be so much nicer.


We understand that during the building update it will be a bit noisy, possibly dusty and have less parking but this is such a good thing for Brooklea that we are working with the wonderful team of contractors to try and make it as pleasant as possible.


You may find it beneficial to allow yourself an extra 5 minutes to find a car parking space either in Brooklea car park or on the street as you may need to walk a little further than normal.


We would really appreciate your understanding during this period and we will do our best to make it a good experience despite any disruption!





Birchwood is providing additional appointments each week for patients aged over 75 years. This is happening up until the 18th January 2018.



Patients aged over 75 years are at a greater risk of hospital admission. By making more appointments available on the day for these patients we are hoping to reduce the chance of someone ending up in hospital.


NHS England is providing enough funding for several weeks only which is why it will cease on the 18th January.



We have a limited number of dedicated slots which will be made available daily from 8am. Please call and as long as you are aged 76 or more we will try and accommodate you on the day.


If we cannot accommodate you on the day and your need is not urgent we may book you the next available dedicated slot.




*** We will always TRIAGE a patient on the day and

if the GP determines you need to be seen that day

then you WILL be given an appointment ***




OPENING HOURS OVER XMAS & NEW YEAR ( posted on Dec 21, 2017 )

Monday 25th December         -    CLOSED
Tuesday 26th December        -    CLOSED
Wednesday 27th December   - ** OPEN **
Thursday 28th December       - ** OPEN **
Friday 29th December            - ** OPEN **
Monday 1st January               -    CLOSED










**** PHONE LINES BACK ON AT 11.20AM *** ( posted on Dec 12, 2017 )


THANK YOU FOR YOUR KIND PATIENCE - IT'S ALL WORKING, NOW!Image result for green tick icon

*** PHONE LINES ARE DOWN *** ( posted on Dec 12, 2017 )












HEALTHY CITY WEEK 7TH - 14TH OCTOBER ( posted on Oct 6, 2017 )

What is Healthy City Week?

Healthy City Week is an annual celebration of wellbeing that doesn’t cost the earth – enabling people to come together, exchange ideas and explore the intersections between the health of our citizens and the environmental sustainability of our city.


What are we doing as part of Healthy City Week?

 We are holding a Health Fayre providing information and support on services to patients over the age of 50.


Where & When?

Wednesday 11th October 2pm until 6pm at Brooklea Health Centre. No appointment necessary - please just drop in!


What can you find out about?

We will have lots of wonderful people from various upport services locally to talk about:
  • Smoking cessation Services
  • Support for patients and family during and after a cancer diagnosis including Penny Brohn UK
  • Slimming World
  • Greater Brislington 50+ which offers classes from cooking to exercises!
  • Re-enablement support for 50+
  • Biking and Exercise Groups

We will also be offering a walk in clinic for flu vaccinations and appointments for NHS Health Checks for eligible patients as well as top tips for staying healthy this winter!

Have a look at our flyer below for details of organisations

who have kindly agreed to support us!

No automatic alt text available.



You find more information about other events

taking place in the week by clicking here





Birchwood is a domestic violence and abuse aware practice.


We know that for many victims of domestic abuse the GP practice is the only safe place they can go without their violent partner or family member present. We also know that many people concerned about how they are treating their partner or other family members also go to see their GP.


We are currently working with the University of Bristol to pilot IRIS+. IRIS+ is a new domestic violence and abuse support service for men, women and children.  


Our GPs and nurses have had specialist domestic violence training. They are able to refer consenting patients who may be men, women and children to a specialist IRIS+ support workers. The IRIS+ support workers can offer emotional and practical support and will help you to access a range of specialist services. 


If you would like support because:


  • you are being hurt or frightened by someone at home
  • you are worried your behaviour may be hurting or frightening someone you live with


Then please talk to our GPs or nurses. 


Please look for RIS+ posters or leaflets in our surgery. If you would like more information please ask our GPs and nurses. 


You can find out more information about the IRIS+ pilot at the following websites






Update Citizens Advice Bureau Opening Hours - SUMMER ONLY ( posted on Jul 21, 2017 )



Please find below a public message for patients from Bristol City Council


Council Tax Reduction (CTR) scheme – Publicity statement

Bristol City Council is currently reviewing its Council Tax Reduction (CTR) scheme for 2018/19.  CTR is a discount scheme that supports households who have a low income with the cost of their council tax.  Any changes to the scheme will affect the amount of support working age households can get.  Pensioners are protected from any changes to the scheme under nationally prescribed regulations.

To have your say on the future of CTR, go to the council’s website and complete the online form before 24th September 2017.  If you would like information on the consultation in another format, please call 0117 922 2848 or e-mail consultation@bristol.gov.uk


Heat Healthwatch - Level 3 - Heatwave Action ( posted on Jun 19, 2017 )

The current heat healthwatch level is at Level 3 - Heatwave Action

What do you need to do?

* Click the link here for top tips on staying cool

* Do not leave a child unattended in a vehicle. The internal temperature can be 30-40°C hotter within 5 minutes and a window left open has very little impact.

* Make sure you look out for any elderly neighbours/friends/relatives who wil be more vulnerable in this weather

* Do not cover a buggy hood with a blanket/muslin as this can raise the temperature insider the buggy for your child

* Dress your child in loose clothing and use sun screen - reapply as per manufacturers instructions


Problems with incoming calls ( posted on Jun 13, 2017 )

**************UPDATE 8.40am - PHONES ARE BACK UP AND RUNNING AS PROMISED **********





We sincerely apologise but we are having issues with our incoming phone lines.


We expect them to be resolved shortly after 8.30am but we will keep you updated.


If you have a medical emergency, please call 999.

A Message From Dr Kevin Curry ( posted on May 22, 2017 )

A message from Dr Kevin Curry who will be leaving Birchwood Medical Practice in June:


I will be leaving soon - Wednesday 21st June will be my last day at the practice. I would like to give my very best wishes to all my patients, and the fantastic staff and wonderful doctors at Birchwood Medical Practice. I have worked at the practice now for just over three years. I am pleased that the service we provide has been so well appreciated by so many people; we do try to do our best for you.


I am going back to North Devon as my family come from there and I would really like to be back in the country, as nice as Bristol is I grew up in the country so that is where I want to be.


For the future, I hope that you all do well and continue to prioritise your health. The World Health Organisation tells us that 80-90% of illness is preventable by a good lifestyle. That means looking after yourself by avoid excess alcohol and drugs, not smoking, eating a good diet and exercising (lots of walking is fine). A good diet should include not eating too much, so that your weight stays in the healthy range, and avoiding salt, oil, fat and too much cholesterol and sugar. Plenty of vegetables, beans, pulses, fruit, berries and a few nuts with a small amount of lean meat and fish: The Mediterranean diet, don’t overdo the nuts and olive oil though, just small amounts.


The other factor that is very important in health is staying connected with family and friends, maintaining a positive outlook in life and having fun.


I hope you all have the best luck possible for your health and happiness in the future.


Dr Kevin Curry

Important Changes to Requests for Hospital Transport ( posted on Mar 16, 2017 )


What is happening?

Patients or their carers will need to make their requests for patient transport directly with the provider and not through the GP Practice


Why is this happening?

A review of journeys booked by GP practices identified that people who were not entitled to hospital transport were receiving it inappropriately which put a huge strain on resources.


Am I eligible for patient transport?

You are eligible for patient transport if:


   • Your medical condition means you cannot use other transport without damaging your health

   • Your mobility means you are unable to access healthcare by any other means

   • You need the skills or support of clinically trained staff and / or medical equipment during your journey


Transport could also be provided to a patient’s escort or carer where their particular skills and/or support are needed. This may be appropriate in the case of accompanying a person with a physical or mental incapacity, a vulnerable adult, or in the case of patients needing a translator. This would need to be agreed for each individual case at the time of booking the transport.


What does this mean for you?

For all journeys after the 1st April 2017 you or your carer will need to contact the new provider.


Booking Office and enquiries 

T: 0300 777 6688


If you have already made a booking you don’t need to do anything as all the

bookings will be automatically transferred to E-zec.


If you require further information please visit the Bristol CCG Website Click Here

Have you had the vaccinations you need? ( posted on Jan 12, 2017 )

People who should have a flu jab

The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to ensure they are protected against catching flu and developing serious complications.

You are eligible to receive a free flu jab if you: 

  • are 65 years of age or over   
  • are pregnant 
  • have certain medical conditions 
  • are living in a long-stay residential care home or other long-stay care facility 
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill 

Front-line health and social care workers are also eligible to receive the flu vaccine.  It is your employer's responsibility to arrange and pay for this vaccine. 


For more information please click here


Men ACWY Vaccination for Teenagers & Students

Cases of meningitis and septicaemia (blood poisoning) caused by Men W bacteria are rising, due to a particularly deadly strain.


Older teenagers and university students are at high risk of infection because many of them mix closely with lots of new people, some of whom may unknowingly carry the meningococcal bacteria.

The highest risk of meningitis is in the first year of university, particularly the first few months. As the Men ACWY vaccine is being targeted at those at highest risk, students in their second year or above of university are not included in this vaccination programme.


For more information click here


If you are unsure whether you are eligible or not please call us on 0117 330 4225

XMAS & NEW YEAR OPENING HOURS & WHAT TO DO ( posted on Dec 20, 2016 )

Seasons greetings to our wonderful patients!


We hope you have a great festive season and a wonderful 2017!


Our opening hours over the next 2 weeks are as follows:


  • 24th Dec, 25th Dec, 26th Dec, 27th Dec - CLOSED
  • 28th Dec, 29th Dec 30th Dec - OPEN
  • 31st Dec, 1st Jan, 2nd Jan - CLOSED


From 3rd Jan we are back to our normal opening hours.


Please stay well over the holiday season but if you do need assistance when we are closed please call 111 or 999 if it is a medical emergency.


You can find details of pharmacy opening on NHS Choices by searching for pharmacies.




Birchwood is pleased to advise that it is part of a short term project to test whether there is demand for more appointments available outside of normal surgery hours (8am-6.30pm Mon to Fri).


This project is running until March 2017 with several practices working together to trial the service. The other practices involved are Nightingale Valley, Stockwood, Wells Road, Priory and Armada at Whitchurch. You may hear us referred to as Connexus.


The project is on a phased approach starting with appointments at Armada and as we learn and train the staff, more practices will be involved.



When you call to book an appointment with us we will always try and book you in to see our nurse/HCA team members but if the times/dates we offer are inconvenient we will look to see if we can offer you an appointment at another practice if that suits you better.


We will ask you to confirm your telephone contact details so that if for any reason your appointment has to be cancelled (e.g. staff sickness) we will call you as soon as possible to advice to minimise any inconvenience.


You may attend a different practice for your nurse/HCA appointment where your records will be accessible to assist in your care. Whatever treatment/discussion/care takes place will be accurately recorded and then transferred back to your home practice computer system. It is all very clever technologically!



Appointment slots will vary at each practice depending on the member of staff who is working on the day. Staff members have different specialities which will mean that depending on who is working, you may have access to an ECG, smear, or implant one week but blood tests, asthma checks and CHD checks the following week.


The project is monitoring the types of appointments offered and if we see that demand is high in one area then we will make changes.


In summary - please bear with us as we learn what all of our patients want and can adapt in the future as we understand our patient needs.



All patients registered with their practice before the 30th June 2016 who are happy for their medical records to be shared to assist in their treatment are eligible.


Protecting patient information is taken very seriously, so if you have previously told us that you do not wish to share information about you then this service is not automatically available.


However, if you have changed your mind and want access to this service you can do so but you will need to sign and return a form to confirm you are now happy to share data before an appointment can be made.


If you are a new patient from the 1st July and are happy to share data then please ask your surgery to make a request for your data to be added.





Continuity of patient care provides improved patient outcomes so we will encourage appointments with your usual practice nurse/HCA. What we are doing is offering patients choice as there will be Saturday appointments available which may suit your lifestyle better.



The project is being supported financially by the Prime Minister''s Challenge Fund which has a fixed budget and time limits to use the money. However, depending on how the appointments are used and the feedback received we may be able to request longer term funding in the future. Without this funding we cannot provide this service long term. Fingers crossed it is a success and we can bid for more funding.



Patients who are of a working age with chronic long term conditions require regular routine blood/urine tests with a HCA and follow up checks with a nurse. This means lots of appointments and taking time off work for these routine appointments. We also received feedback that women would prefer their implant treatments and smears to be taken on a Saturday.


In summary we noted that increasing accessibility to routine nurse/HCA appointments outside of usual hours would assist patients to minimise disruption to their working week.


Many practices have offered GP appointments on Saturdays in the past but they were not well attended so we want to ensure the services we offer are fully utilised. Urgent GP services remain available at the weekend.

This is a new process for us and it may take a little extra time when booking in these appointments as we find our feet - so please be patient and chuckle along with our fab receptionists who are finding their way around the new computer system! 


If you require urgent GP advice at the weekend or when your surgery is closed please call 111 or for medical emergencies dial 999


We hope you find this useful

CITIZEN''S ADVICE AT BROOKLEA FOR YOU! ( posted on Jun 30, 2016 )

CAB Poster


Have you ever wanted to get advice from the Citizens Advice Bureau and not been able to get into the city centre?


Birchwood has been working closely with the CAB for several months to introduce a community based session for our patients to make it easy to get the advice you need.


Every Tuesday afternoon from 2.30 - 5.30 (last drop in at 5pm) Sylvia from the CAB will be here to assist you with queries about benefits claims and other social issues that may be of concern to you.


If she cannot assist you she can get on the phone to someone who can.


So, why not pop down to Brooklea on a Tuesday when we are holding an open session? Should we get busy on future Tuesdays the CAB will make appointments for you.


This service is available for all patients of Brooklea Health Centre. Please ask our reception desk to point you to the right place.

A New Brooklea? We Would Like That - Would You? ( posted on May 27, 2016 )

Brooklea Needs Community Support!

When people say Brooklea Health Centre, the first thing that is mentioned is the poor parking facilities. Well, the leadership teams at Birchwood and Nightingale Valley Practices think about parking and patient care, too!


Brislington is growing with new homes popping up everywhere and there is an expected increase in patients of around 7000 people in the next 5 years to Brooklea.


Both practices know we are not always able to provide an appointment when you want it and we do our best to help, but we thought it would be a good idea to let you know what we have been trying to do to improve services for you. The practices have great relationships which means we can work together to make things better for patients.


What’s been happening?

For more than 5 years we have submitted bids to the various bodies (PCT/NHS England) for funding to purchase the land at Brooklea and develop a health centre to meet the needs of the community. Our last 2 bids were successful but they have never born any actual fruit. We have submitted another bid this year to the Bristol Clinical Commissioning Group (CCG) with a full business case as to why the people of Brislington deserve this and how without a new health centre the existing building will not be able to support the growing patient list sizes.


To put it bluntly, there are a fixed number of rooms in Brooklea and they are all full with clinical staff seeing patients. There are no more rooms to put doctors and nurses or any of the other highly beneficial services we could offer patients. As we get busier with more people, the time it takes for you to get an appointment will increase. If we had more room we could put more services locally and get more clinical support staff to see patients reducing the time it takes to see a GP routinely.


Our joint mission is to deliver excellent patient care with access to hospital led services within the community which our current building cannot support but which our proposal would deliver upon now; and for the future for our community in line with the NHS 5 year plan & GP Forward View.


The documentation for our bid is quite extensive but here are a few things we have requested funding for:


  • A new 2/3 storey building at the front of the site and more parking to the rear.
  • A building with improved facilities that improves accessibility to all patients; especially our disabled, frail, elderly patients
  • Capacity for hospital teams to work with GPs in the community reducing the need for patients to attend hospital
  • Providing a large room that we can offer the use to the local community in the form of social prescribing to support our elderly, vulnerable patients and to reduce the risk of hospital admission.
  • Developing a community hub for the locality which would include providing facilities for the use of the community in the form of social prescribing to support our elderly, vulnerable patients


Naturally, should the latest bid be successful we would fully engage our patient populations to tell us what they need but we do need your help as every practice in Bristol will be wanting additional funding.


What can you do to help?

The only way we can stand out is by getting our communities behind our submission and telling the Bristol CCG the benefits of investing in for patient care in Brislington.


How can you do this?

Contact the Bristol CCG and tell them why you think Birchwood & Nightingale Valley practices are the best place to receive care. Their email address is contactus@bristolccg.nhs.uk  or sign the petitions which will be in Brooklea and hopefully in other locations across Brislington.


There is also an online petition please click here

Bank Holiday Pharmacy Opening Hours in South Bristol ( posted on May 27, 2016 )

We hope you do not have the need to visit a pharmacy over the Bank Holiday weekend, but if you need to know which ones will be open please click here for details of those open.

Healthwatch Bristol Award to Birchwood Medical Practice ( posted on Apr 22, 2016 )

The practice is really proud to announce that it has received an award from Healthwatch Bristol for the work it has undertaken to improve accessibility to GP practices in Bristol.


Last year we received a Healthwatch Bristol feedback report and it had negative feedback about experience at Brooklea for patients with learning disabilities. The practice was not identified but we took it upon ourselves to act as if the feedback was specific to Birchwood.


We looked at each point raised and thought about what we could do differently. This led to numerous new forms being created and letters adapted to larger font. We also identified the registration process must be pretty tricky for a patient with learning difficulties so we devised a new form with input from the Community Learning Difficulties Team and Healthwatch Bristol.


This new form and other helpful documentation we produced has been shared to all Bristol GP surgeries. We also had a fantastic day with members of the Hive that visited us and inspected our surgery and waiting areas. They were able to give us great feedback about what we are doing well and what else we could do. This was kindly arranged in conjunction with Ellen Devin from Healthwatch Bristol.


As a result of this work we have received the award from Healthwatch Bristol. if you would like to read more about the visit from the Hive please click here

CQC Awareness Raising Event for People with Learning Disabilities ( posted on Feb 18, 2016 )

Come and join Healthwatch Bristol to learn all about the Care Quality Commission (CQC) and to meet the inspectors.

Find out what our inspectors do when they check health and care services and tell us about your care.


15 Mar, 2016 10:30
15 Mar, 2016 15:30


The Vassall Centre
Gill Avenue
BS16 2QQ


If you would like to attend the event, please contact Disability Rights UK:
E: Karen.earl@disabilityrightsuk.org
T: 0207 250 8180



Care Quality Commission Rating - GOOD ( posted on Dec 23, 2015 )

Birchwood is absolutely delighted to advise that following our Care Quality Commission inspection we have been rated as *GOOD* for every area inspected


The report is now available on the CQC website should you wish to review the detail.


A massive thank you to the team for all of their hard work and commitment to achieve this. Together we are better!

( posted on Dec 11, 2015 )

Seasons Greetings from all of us at Birchwood Medical Practice!

Our opening hours over festive period are:

24th December - 8am to 6.30pm
25th December to the 28th December - CLOSED
29th December - 8am to 6.30pm
30th December - 8am to 6.30pm
31st December - 8am to 6.30pm
1st January 2016 - CLOSED
We re-open from 4th January 8am to 6.30pm as normal.
What should you do if you need medical assistance when we are closed?

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.


Your local pharmacist may be open and able to give you guidance on minor ailments. Click Here to find our which pharmacies are open in South Bristol and when.



For immediate, life-threatening emergencies, continue to call 999.

Self Care Week! ( posted on Nov 17, 2015 )


Did you know?


This week is Self Care Week and we would like to help you in developing your own wellbeing.


The 5 Ways of Wellbeing (WOW) are the five everyday areas... of life that have been shown to bring the biggest boost to happiness.


Even small increases in the number of these little WOW moments you can enjoy, can add up to big benefits.


Click this link for more helpful hints http://www.happycity.org.uk/…/…/files/WOW_A7.pdf%20FINAL.pdf


Yellow Fever Vaccinations ( posted on Nov 9, 2015 )


We have taken the business decision to no longer provide vaccinations for yellow fever at Birchwood from 1st December 2015.


The cost of training the staff and being registered as a yellow fever centre was more than was received in payments for the vaccinations undertaken. We provided 2 in the last 12 months.


You can locate your nearest alternative provider if you click here

Antibiotics Awareness Campaign ( posted on Sep 29, 2015 )



The cough, cold and sore throat season will be upon us soon so please don't forget that the best way to treat them is plenty of fluids and rest. Speak to your GP or pharmacist if you need more advice.


Why shouldn't antibiotics be used to treat colds, most

coughs and sore throats?


All colds and most coughs and sore throats are caused by viruses and generally these will get better on their own. Antibiotics do not work against infections caused by viruses. Viral infections are also much more common than bacterial infections. Use of antibiotics can develop resistance to them.


Click here for more info.

Unwanted Medicines and Sharps Boxes ( posted on Sep 18, 2015 )


Did you know...?

We cannot take back your old medicines or sharps boxes at the surgery.



Because we are not a dispenser of medicines and we do not provide sharps boxes


What should patients do?

- Medicines no longer required must go back to where you received them - e.g. pharmacy


- Sharps boxes to be ordered and collected by Bristol City Council



Hope this helps and thank you for your continued assistance

Stoptober is Back! ( posted on Sep 17, 2015 )

  Image result for stoptober 2015






















Quitting is the best thing you'll ever do


Are you considering quitting smoking? Want to give up but need a bit of support?


Stopping smoking can make a drastic improvement to your lifestyle and health in ways you might not expect.

Once you stop smoking, some of the benefits are immediate and some are longer-term.


Join the thousands of other people who will be participating in Stoptober for 28 days and get exclusive personalised support from celebrities including Al Murray and Bill Bailey.


Click here for more support.



Cervical Cancer Prevention Week 2015 ( posted on Jun 1, 2015 )

15 - 21 June 2015

Cervical Screening Awareness Week (CSAW) is a UK-wide initiative led by Jo's Cervical Cancer Trust. The week aims to highlight the importance of cervical screening (smear) and how attending a screening invitation can help to prevent cervical cancer.

Recent statistics by the NHS Screening Programme have shown that in 2013/2014 over one million women failed to attend their cervical screening. Theses figures were particularly concerning among 25-29 year olds where 1 in 3 does not take up her screening invitation. We wanted to highlight this worrying trend and raise awareness of the importance of cervical screening (as well as the HPV vaccination).



PARKING NEWS! ( posted on May 19, 2015 )






The biggest complaint we receive at Birchwood is related to parking; particularly cars parked across the entrance obstructing the access and providing poor visibility in and out near to the school. Birchwood and Nightingale Practices with many others provided feedback to the Brislington Neighbourhood Partnership due to road safety concerns.


Great news - they are going to do some work to understand what could be done to alleviate this problem and reduce the risk of a major accident in the road. Here is the link - https://tracker.trafficchoices.co.uk/issue/849/show


Please note that major changes to road infrastructure take time and there are more than 70 other issues in the Brislington area. The issues we are experiencing have to be assessed and prioritised with all of the other ones highlighted by residents and there is not an endless budget, unfortunately.


Progress through the feasibility study is a great starting point.


On a separate note, we are currently working with the landlords, NHS Property Services, to allocate a further disabled space within the car park.


You said, we listened, we are taking action! Thank you for your continued feedback and do join our Patient Participation Group if you want to be more involved in developments at the practice.


Diabetes UK Logo



Do you have diabetes? Do you want to know more about diabetes? Join the Bristol Diabetes Support Network at any of their meetings to find out more. Friends and families are welcome.


Meeting Dates for 2015




You can also find them and join their group on Facebook.                           www.facebook.com/groups/diabetesukbristol

BIRCHWOOD WELCOMES DR KEVIN CURRY ( posted on Apr 10, 2015 )

Please join us in welcoming Dr Kevin Curry who after working with us for 6 months has decided to stay and become a full time partner here.


Here is a profile for you. We will be doing these for all of our staff over the coming months so that you can get to know the team.


Dr Kevin Curry


Dr Kevin Curry is 49 years old and qualified in Nottingham in 1988.

He was a hospital doctor for many years before becoming a GP and worked in general adult medicine (including respiratory medicine and haematology), gynaecology, sexual health, paediatrics and community paediatrics, dermatology, and psychiatry.  

He was a research fellow in Brighton and also worked in the pharmaceutical industry both in the UK and in the United States.

He is a member of the Royal College of Physician of London and of the Royal College of General Practitioners, passing their Royal College of General Practitioners examination with a merit.

Many of his family also live in Bristol. His favourite sport is skiing and he occasionally swims and surfs and enjoys racket sports.

Kevin provides all general medical services and also minor surgery.

EASTER PHARMACY OPENING HOURS ( posted on Apr 2, 2015 )

Click here to view the pharmacy opening hours over the Easter period.


For out of hours advice please use NHS 111 unless it is an emergency and then dial 999




Speak to your pharmacist about treatment and advice for a variety of common ailments under the NHS Bristol Minor Ailments Scheme including:


-    Threadworm                                      - Hayfever

-    Coughs, colds and sore throats          - Allergies

-    Stomach complaints                         - Acne

-    Conjunctivitis and dry eyes                - Cold sores

-    Haemorrhoids (piles)                          - Headlice

-    Holiday healthcare                            - Thrush

-    Warts and verrucae                           - Pain relief (Boots Avonmeads Only)






Patient Participation Group ( posted on Mar 30, 2015 )



Patient Participation Group:


We are pleased to advise the first PPG review has taken place with its members as a virtual group in March 2015.


To view the report detailing the output from this discussion and feedback please click here .


Should you wish to participate in this discussion going forward please either use the sign up form or collect a joiners form at Birchwood Reception.


Our key message to patients is, "You Said, We Listened, We Took Action!" So do join us in bringing this to life!

Local Groups for Parents & Carers of Young Children ( posted on Feb 20, 2015 )


We are pleased to advise that we have produced a document showing the local groups to support parents and carers in the Brislington area.


Naturally, this information is likely to change frequently so we would be delighted if you are able to share more group information so that we can help the mums, dads and carers of under 5s in Brislington to feel part of the local community


Click here to see it and if you have any feedback then let us know here.

Patient Participation Group (PPG) ( posted on Feb 9, 2015 )

Birchwood is pleased to launch its Patient Participation Group


What is a Patient Participation Group (PPG)?

It is a group of volunteer patients and practice staff who engage and discuss the topics for discussion the patients would like them to be.



Please CLICK HERE for full details. We aim to have a meeting in March to try and highlight 3 key areas of development for the practice - as long as we have enough patients signed up to provide feedback!



PATIENT ONLINE ACCESS - You Said, We Listened and took Action! ( posted on Feb 9, 2015 )


At Birchwood we pride ourselves in trying to do the best for our patients at every interaction and listening to feedback to make changes wherever possible.


The practice is delighted to advise of some changes that we hope will help our patients to access our services on line.


You Said: 'We want to be able to make appointments online as an alternative to waiting on the phone'


You Said: 'We want to be able to order repeat prescriptions without having to come in to the practice'




From Monday 16th February you can book appointments and repeat prescriptions online.


We have also set it up so you can see a summary of your medications and any allergies/adverse reactions online.


What do you need to do to have this access?


Your patient data is sensitive and confidential. We, therefore, hope you will understand that we must ensure that we are providing access to the correct person.


Please come in to the practice with your photo indentification so we can confirm your identity. The receptionist will then complete a few steps which may take 5-10 minutes and then they will provide you with a letter containing registration details.


Once you have this letter please come back to this website and select the Patient Access to Online Services section to log on via Patient Access.


If you have any queries please do not hesitate to contact us on 0117 330 4223 / 4225


Thank you for helping us to deliver improved services!



Self Care Week ( posted on Nov 14, 2014 )

Self Care Week

Self Care Week 2014 takes place from November 17th to 23rd.

It aims to help people take care of themselves, and lets them know what’s available to help them look after their health. The campaign is being run by the Self Care Forum.


What’s the theme for this year?

This year's theme is "Self care for life – be healthy this winter" and aims to raise awareness of how many common winter ailments don't require antibiotics, and that visiting a pharmacy for advice and treatment is often your best bet.


What is Happening in Bristol to support this?



 Ask 3 Questions’ is a campaign from the Health Foundation which aims to help patients become more involved in their treatment and care.


Working together with your doctor to decide on the best course of action around consultations and support should help you make more informed decisions about your health, and help you feel in control of your care.


The key message for patients is to always ‘Ask 3 questions’ when discussing your treatment:

  1. What are my options?

  2. What are the possible benefits and risks of those options?

  3. What help do I need to make my decision?

Often, you will find there are choices to make about your healthcare.


For example you may need to:

  • Decide whether or not you want to have treatment.

  • Choose between different types of treatment.

  • Plan to change your lifestyle to improve your health.

What you choose to do should depend on what is important to you.

If you are asked to make a choice, you may have further questions that you want to ask. Talking over your options with your family or friends, and writing a list of the questions to take to your appointment may help.

Using the 3 Questions, and being more active in your care can make your treatment more satisfying and effective.


The 'Ask 3 Questions' campaign is about helping you feel in control of your care and is a part of our wider approach to Self Care.


Healthy Living / Self Care


Ask 3 Questions


There is also a Self Care Twitter Chat. For details click the link. https://www.bristolccg.nhs.uk/events/self-care-twitter-chat/. The chat will take place on Friday 21st Nov between 1-2pm; Marion Steiner, Bristol CCG Self Care Lead and GP at Southmead & Henbury will be taking part. The theme for the Twitter Chat is ‘Self Care, Tips for Staying Healthy This Winter’. The twitter tag is #selfcarechat. These details can also be shared on your website and please feel free to tweet them.


So just ask! from The Health Foundation on Vimeo.



This 3-minute video is designed to make patients feel more confident to ask questions and participate in decisions about their treatment and care. It features a series of patients explaining why it is important to ask questions and be involved and setting out three questions that can help people to understand their choices.


What is self care?

Self care means keeping fit and healthy, as well as knowing how to take medicines, treat minor ailments and seek help when you need it. If you have a long-term condition, self care is about understanding that condition and how to live with it.

There’s lots of information on the NHS Choices website about how everyone can use self care to improve their health and wellbeing. You can read about how to:

NHS Choices is also a great place to get detailed information on specific long-term conditions. Look for your condition in Health A-Z. Many long-term conditions are covered on the site, including the most common ones, such as:

There's also a long-term condition check to help you find out if you're getting the right type of NHS care and support for your condition and situation.

You can get health advice 24 hours a day from NHS 111, and you can also use the online symptom checker for help and advice.





Practice Plan

Improving Patient Online Services 2014/2015 




Practice contact details

Brooklea Health Centre

Wick Road


Bristol             BS4 4HU

Telephone:  0117 330 4223 / 4225

Email: Birchwoodmedicalpractice@nhs.net


Clinical system details

GP System Supplier - EMIS

GP System Version – EMIS WEB 














GMS / PMS 2014-15 Contractual Requirement for Patient online Services


It is a contractual requirement for GP practices to offer and promote to patients:

  • online booking of appointments        
  • ordering of repeat prescriptions
  • and by 31st of March 2015 access to summary information (as a minimum) in their patient record.

If you need any guidance, advice or support please visit NHS England’s Patient Online Programme’s web pages for more information http://www.england.nhs.uk/ourwork/pe/patient-online/


Plan to meet 2014-15 Contractual Requirements for patient online services


This practice uses GP2GP to transfer patient records when patients move practice.


This practice uploads information daily to the Summary Care Record system (for those patients who have not opted out).


This practice plans to offer patients facilities to view on line, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient, from 31ST March 2015, subject to the availability of supporting guidance, NHS GP systems and software.


This practice will offers patients’ facilities to book, view, amend, cancel and print appointments online and also the facility for all patients to order repeat prescriptions or medicines and appliances.


We will publicise and promote the developments of our online services to our practice patients, as they are implemented, through the practice website, practice waiting room leaflets, posters and the Patient Participation Group we are the process of setting up; and achieve these outcomes by 31st March 2015.







What are we doing?


We are extending our nurse led clinics so that you can see a practice nurse from 7am on a weekday.


Why are we doing it?


Patient feedback indicated the appetite to see a nurse prior to starting the working day and that 7am - 8am would meet this need.


Can I arrive between 7am and 8am and expect to be seen without an appointment?


NO. Birchwood Reception is not open until 8am so only pre arranged patient appointments are seen 7am-8am.  


How do I book an appointment?


All nurse led appointments from 7am-8am are pre-booked.


Please contact our reception team who will be happy to help on 0117 330 4223.

Birchwood Reception is available from 8am - 6.30pm however the phone switched to an answer machine from 1pm-2pm.



What are we doing?


At Birchwood Practice we are currently undertaking a programme of activities to keep our patients informed of their named GP. The named GP is the doctor who is assigned to your patient records. You do not have to see this doctor when you come in but in providing a named GP we are giving you the opportunity of continuity in your general health care and building a patient/doctor relationship.


Why are we doing this?


We are dedicated to providing an excellent patient experience and in advising you of your named GP we are giving you the opportunity of continuity in your general health care and building a strong patient/doctor relationship.


Naturally, your named GP may not always be available so you are still very welcome to see any of the GPs at the practice.


How are we letting our patients know?


We are notifying our patients in writing and we are also confirming this information when they contact us over the phone or in person.


What to do if you wish to change your named GP


Having a named GP does not affect who you would like to see when you come in for an appointment as we will always do our best to accommodate your request for a specific doctor.


However, if you wish to change your named GP please do not hesitate to contact us and we will be able to this for you immediately.


What happens if my named GP is not available?


Naturally, there may be occasions where your named GP is unavailable due to annual leave/training/sickness and in these instances we will ensure that you either see another GP who can assist you or if the appointment is non urgent we will book an appointment when your named GP is available.


Please contact the surgery on 0117 330 4223 / 225 if you have any questions.

Our New Website ( posted on Aug 5, 2009 )


Welcome to our new GP Website, we hope you find it useful.

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